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Privacy Policy
- This privacy policy ("Policy") explains how Hitome ("we" or "our") may collect, use, disclose, or otherwise process our users' personal data in accordance with applicable privacy laws and regulations.
- The purpose of this Policy is to provide a clear explanation of the information we collect, how we use that information to provide a better service experience, and how you can exercise your privacy rights.
- We respect your privacy rights and understand the importance of protecting your information. If you have any questions about our privacy policy or Hitome's data protection practices, please refer to the 'Contact Us' section to reach out to us.
- By using Hitome's products or services, you agree to the collection, disclosure, storage, and use of your information as described in this privacy policy. If you do not wish for us to collect, store, use, or share your information in the manner described in this privacy policy, please do not play our games or use our services.
- We may occasionally update this privacy policy and encourage you to review any changes regularly.
Information Collected and Processed
- Hitome only collects and processes your information to the extent necessary to fulfill one or more of its functions and activities, and only in a fair and reasonable manner.
- The legal basis for collecting and using information depends on the nature of the information and the context in which we collect it.
The types of information we may collect and process include:
Data you provide voluntarily
- Username and password within the game
- Your email address
- Personal information (such as name, social media account, age, gender, address, occupation, image, voice, avatar)
- Messages you send to the service (such as chat logs and player support tickets)
- Any other information you choose to provide to us (such as information to identify a lost account)
Data we collect automatically
When you play our games or visit our website, we may automatically collect certain information from your device to effectively fulfill our obligations, thereby improving services and enhancing your user experience. For example:- Your mobile device identifier
- Details of the games and platforms you use
- IP address (can only determine the geographic area, not your specific location)
- Your device information (such as device type, device system language, network and carrier data, operating system)
- Information on your use and interaction with our services (such as in-game events, game versions)
- Your country
- Application performance and debugging information
- Your current progress in our services and the dates and times of activities
- Your payment information when using our services
- Like most online services, we and our partners may use cookies and similar technologies to provide and personalize our services, analyze game usage, target advertising, and prevent fraud. Cookies are small text files stored by your browser on your desktop computer or mobile device. Most web browsers automatically accept cookies, but you can modify your browser settings to refuse cookies. If you choose to refuse all cookies or specifically refuse cookies set by us, certain features of our services may not function properly.
Data we receive from third-party sources
When you use any Hitome services through social media accounts (such as Facebook or Google), you agree to authorize Hitome to access certain information on that platform to effectively fulfill our contractual obligations. The information we obtain from you will depend on your privacy settings, which you can control on that platform. Hitome may access and store some or all of the following basic information:- Your user ID (such as Facebook ID), which may be linked to your public profile, such as name and avatar
- Information about your activities on the connected third-party platform
- Any other information you or the third-party platform share with us
- We may also collect information about you from third-party sources (such as advertising partners). For example, if you click on an advertisement directing you to our services, we will receive information about the ad network and the advertising campaign's installation source.
- The privacy protection policy includes the collection, processing, use, international transfer, and protection measures of personal data involved in the activities of the company and its affiliated websites and mobile applications. However, it does not apply to related websites outside the company, nor to personnel not entrusted or involved in management by the company.
How We Collect Your Information
- When you play our games, Hitome collects and stores certain personal and non-personal information you directly provide. Additionally, your web browser or client software may transmit certain geographic information or information about your computer (such as capabilities, game data processing, etc.) to Hitome. Certain information about your gameplay (such as timestamps and game progress) will be collected from you and/or automatically generated based on your use of our game services.
- Like most websites, we automatically collect certain information and store it in log files. This information may include unique identifiers (such as your IP address) and non-personal information (such as browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data). We may combine this automatically collected log information with other information we collect.
- Hitome and our partners may use tracking technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base. We may receive reports based on the use of these technologies from these companies individually or in aggregate.
- Users can control the use of cookies at the browser level. If you refuse cookies, you can still use our website, but your ability to use certain features or areas of our site may be limited.
Purpose of Information Collection and Processing
- Detection/prevention of security incidents
- Customer service
- Operating our business and games
- Game mechanics or features
- Facilitating player social interaction
- Product development/improvement
- Maintenance and enhancement of services
- Advertising
- Player acquisition
How We Use the Information We Collect
- Overall, we collect, store, and use your information to provide you with a safe, smooth, efficient, and personalized gaming and entertainment experience.
- The personal information you provide to Hitome allows us to deliver and provide the products and services you request.
- For example, creating in-game accounts, notifying you of new products or services, updates, features, events, or promotions.
- Improving our services and keeping them secure, such as handling/routing your customer service or technical support issues.
- Hitome may combine the collected personal information with third-party data to update your contact information, perform market analysis, or improve our products or services.
- We may use your personal information for internal marketing, profiling, or demographic purposes to better tailor our products and services to your needs.
- We do this to better understand and serve our customers. If we need to use your information beyond the purposes stated above, we will seek your consent.
Confidentiality and Security
- Protective measures: We have implemented physical, electronic, and procedural safeguards required by regulations to protect the security of your personal data, including encryption technology, data anonymization, and two-step verification.
- Proper confidentiality: Users should keep their online passwords and personal data confidential and not provide any personal data, especially network passwords, to others. After using our service functions, be sure to log out of your account. If sharing a computer with others or using a public computer, close the browser window. If you inadvertently disclose your account, please immediately update your account information with us.
- Voluntary disclosure: Any personal information you voluntarily disclose online, such as on discussion boards or in chat rooms, may be collected and used by others. If you post personal information online that can be read by others, you may receive unsolicited emails from other parties. The confidentiality of your password or any account information must be solely your responsibility, so please take care and protect your member information.
Sharing Your Information
- Hitome only shares your personal information with third parties as described in this privacy policy.
- We do not sell your personal information to third parties.
- We may share non-personal, aggregated, or public information with third parties.
- We may share your game data, customer service information, or unique device identifiers with third parties to personalize, adjust, and improve our services.
- We instruct all such third-party service providers to maintain the confidentiality of the information disclosed to them and not to use your information for any purpose other than providing services on behalf of Hitome.
Advertisers or advertising intermediaries
- Performance data (such as the number of times an ad was clicked)
- Aggregated information or de-identified information about players
- Certain technical information (e.g., IP address, non-persistent device identifiers (such as IDFA), and device identifiers)
- Your social network ID
The collected information may be used for:
- Measuring ad effectiveness
- Personalizing player experience by showing ads for products and services more likely to interest you
- Conducting web analytics to analyze traffic and other player activities
- We will share your device identifiers with advertising network companies to provide behavioral advertising in the app.
- If Hitome undergoes a business transition (including a proposed transaction), such as a merger, acquisition by another company, or sale of all or part of its assets, we may disclose or transfer all of your information to the successor organization during the transition.
Your information and the content of all online communications (including but not limited to chat texts, voice communications, IP addresses, and your personal information) may be accessed and monitored when necessary to provide the service and may be disclosed:
- We believe in good faith that it is necessary to disclose information in response to legal processes (e.g., court orders, search warrants, or subpoenas).
- To comply with any applicable laws or regulations.
- We believe the service is being used in the commission of a crime, including reporting such criminal activity or exchanging information with other companies and organizations to prevent fraud and reduce credit risk.
- We believe there is an emergency that poses a threat to the health or safety of you, others, or the public generally.
- To protect the rights or property of Hitome.
How to Exercise Your Rights
- You can access, modify, and delete the information you provided while using our services by contacting us at [email protected]. The extent and manner of accessing, modifying, or deleting personal information will depend on the services you use. We may need some personal information to help us verify your identity before processing your request.
- You can opt-out of receiving promotional communications, such as marketing emails we send. If you wish to do so, please send an email to [email protected]. You can disable push notifications by visiting the 'Options' or 'Settings' page in the relevant game.
- You can opt-out of interest-based advertising by checking your Android or iOS device's privacy settings and selecting 'Limit Ad Tracking' (Apple iOS) or 'Opt-out of interest-based ads' (Android). For opting out of personalized in-game offers, you can use the options provided in the game settings.
- If you have any concerns about how we use your personal information or wish to correct or request the deletion of such personal information, please contact Hitome using the information in the 'Contact Us' section. We will respond to your request as soon as possible.
- In certain circumstances, we may not be able to delete your personal information and will retain and use the information as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Data Deletion
We will delete or de-identify your personal data as reasonably as possible under the following circumstances:- When required by law or regulations
- When you request the deletion of data
- When we no longer have a legitimate business need to process your personal information
- When we cease operations of our services
Child Protection and Age Restrictions
- Our website and services are not intentionally designed or provided to attract children (under the age of 12), nor do we intend to collect personal information from children or their legal representatives through our site.
- However, the content on social media platforms is complex. To ensure children's privacy rights, if you are a child, please do not register or use our services.
- When we collect personal information, we do not know the player's age. If the player has a social media account and logs into the game, we may obtain age information through that player.
- If we discover that we have collected personal data from children under the age of 13, we will take reasonable steps to delete such data as soon as possible.
- Minors who register or use our services and agree to our collection and use of their personal information must do so with the prior consent of their parents or legal guardians.
Linked Websites and Advertisers' Privacy Policies
- Our website and games may contain advertisements from companies other than Hitome, which may link to their own websites.
- We are not responsible for the privacy practices or content of these websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly.
We use or may use the following advertising network companies
Contact Us
- If you have any comments or questions about the privacy protection policy on our website, or wish to request the deletion of your data, please contact us at [email protected].